PrancingDonut
PrancingDonut

GenAI for customer chat support

Is anyone using GenAI for customer chat support?

I see Zomato using GPT4-0 with Microsoft integration. Are there some other options that you guys have explored?

Typically human support agents follow an SOP/ rule set to respond to chat queries. Seems like a true possibility that AI can simply do this job.

11mo ago
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GenAI in Daily Operations

Hi everyone, I'm curious to know how your company is using GenAI(like ChatGPT, applications built aroung GPT-4 and other LLMs) in daily operations. Have they started any pilot projects or begun offering GenAI as a service where integrati...

Indian Startups
by JumpyRaccoonConsultant

Some sense prevailing finally.

It's a decent win. And, the best thing about startups is they listen and are real quick!

(Goyal did lose the plot though when he had to endlessly keep explaining in his thread yesterday when things started snowballing)

Full tweet ...

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The factory which got Green Jersey orders 😭😭😭😭

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The discrimination on green vs red jerseys makes a lot of sense. Don't want people to judge what you're ordering basi...