What's up with UPI? Account debited but amount not credited

Is it happening recently? Gpay says transaction is done NPCI not accepting complaints, shows error on website

What's the best way out here?

6mo ago

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QuirkyPretzel

Stealth6mo

Check with your Bank once

ZestyQuokka

Hinge6mo

Tried Statement shows deducted, tried calling them but they are keeping me on loops

SqueakyBagel

Stealth6mo

All good things come to end. The focus is on making UPI not free. Expect more of this in future. Everyone is scrambling to have the technical changes in place to ensure they can start getting their cut on UPI transactions above a certain threshold.

DizzyBoba

Stealth6mo

Btw if money doesn't get credited back to you within 48 hours I think you are entitled to 500rs per day until the issue is resolved but complaint karna pdega ☹️

ZestyQuokka

Hinge6mo

I have written to source bank. RBI ko kaise likhte?

SqueakyNoodle

IBM6mo

No need to worry if the amount is not credited within 48 hours you will get your amount back with 10% or more interest as well. It's a RBI mandate.

JazzyKoala

Ericsson6mo

If it's not a big amount forget it.

Always carry cash.

If it's a big amount, get ready for the grind.

In Hindsight:

I have noticed that Customer Service from NCPI is better if you have used BHIM app for transactions. (I could be wrong, as I have only used BHIM and TataNeu only, for upi transactions), fortunately both their CS is strong.