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SqueakyBagel
SqueakyBagel
Quizizz

User Retention

Can you name companies that have cracked their retention game?

19mo ago
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SwirlyTaco
SwirlyTaco
Stealth19mo

Department of Income Tax.

Solid NRR game and manageable churn.

PrancingBurrito
PrancingBurrito
Stealth19mo

😂

SqueakyBagel
SqueakyBagel
Quizizz19mo

🤣🤣

CosmicQuokka
CosmicQuokka
Paralleldots19mo

Scopely

SqueakyBagel
SqueakyBagel
Quizizz19mo

Never heard of what does the company do?

CosmicQuokka
CosmicQuokka
Paralleldots19mo

It's fairly large company, pulling multi billion $ revenue annually from casual games like bingo, solatire etc.

PrancingBurrito
PrancingBurrito
Stealth19mo

Netflix - Fabulous content

Swiggy One / Zomato Gold - Hook for those ordering frequently

10 minutes delivery apps - Inspite of all criticism and recent hike in MOV, their growth is only northwards

Amazon - Exceptional customer centricity

Some other traditional businesses like dish connection, newspaper, and milk companies too have kind of lifetime customer retention.

SqueakyBagel
SqueakyBagel
Quizizz19mo

Any pattern you found in all these companies?

PrancingBurrito
PrancingBurrito
Stealth19mo

Didn't think of it. Is there any?

WigglyPotato
WigglyPotato
Zepto19mo

Kuku FM

SqueakyBagel
SqueakyBagel
Quizizz19mo

Is it?

WigglyPotato
WigglyPotato
Zepto19mo

Yes

BubblyPotato
BubblyPotato
LivSpace19mo

Grapevine

PeppyMarshmallow
PeppyMarshmallow
Stealth19mo

Gmail, Instagram, Duolingo, Youtube

SnoozyWalrus
SnoozyWalrus
Razorpay19mo

Postman

ZippyPretzel
ZippyPretzel
Meta19mo

Amazon; 1 year retention is 98%

TwirlyRaccoon
TwirlyRaccoon
Stealth19mo

WhatsApp

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