Get the app
Software Engineers
Software Engineers
on
GigglyBurrito
GigglyBurrito
Wipro

Technical CS specialist at Amazon

Hi everyone,

Is anyone here working as a Technical Customer Support Specialist at Amazon?

I am currently working as a SOC Analyst (L1) with 2.5 years of experience in tools like ArcSight, SOAR, CrowdStrike, Defender, etc.

I recently received an interview call from Amazon for the position of Technical Customer Support Specialist (AWS). I completed the technical round today and feel that I performed well.

I have a few questions:

  1. What should I expect in the next round?

  2. Is transitioning from SOC to this role a good career move?

Your responses would be greatly appreciated.

Thank you! 🙏

11mo ago
Jobs
One interview, 1000+ job opportunities
Take a 10-min AI interview to qualify for numerous real jobs auto-matched to your profile 🔑
+322 new users this month
CosmicRaccoon
CosmicRaccoon
Amazon11mo

Congratulations first of all !

Now coming to the point. TCS (AWS) is better than SOC in terms of WLB and salary. Rest other are more or less same

GigglyBurrito
GigglyBurrito
Wipro11mo

Thanks mate

ZoomyMarshmallow
ZoomyMarshmallow
Meesho10mo

What is the future for TCS (AWS). Is it easy to transition to Data Engineer roles from TCS... Your guidance would be appreciated.
Thanks

BubblyPanda
BubblyPanda
PWC7mo

Even I want to know about this role

Discover more
Curated from across