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Reliance Retail Struggles with Quick-Commerce Model

  • Reliance Retail is struggling to establish a successful quick-commerce model, despite multiple attempts.
  • The latest attempt involves a service under JioMart, fulfilling orders in Navi Mumbai and Bengaluru from existing supermarket chains.
  • Previous pilots in Mumbai and Bengaluru, involving tie-ups with hyperlocal delivery app Dunzo, failed to scale.
  • Challenges include unsustainable unit economics, store suitability for rapid orders, lack of in-house technology, inefficient fulfilment, and high costs.
  • The company is yet to devise an effective plan for product delivery in under 30 minutes.

Source: The Arc

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9mo ago
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by ZoomyPickleMarketing and Growth

Q for Dunzo folks

Have read Dunzo will focus on the delivery business. Is it large enough currently though? How many trips happen on Dunzo C2C delivery and how many on B2B ?