FloatingMochi
FloatingMochi

Livpure Ro pathetic service

Hello guys, I need a help. I have bought a Livpure Water purifier from Flipkart but no one is coming for installation. I had raised installation request to Livpure company and they have generated a person for that. When I dialed him he told he doesn't have technicians. After that he is not picking my calls since 2 days. Next I raised this to Livpure and they have given me some area cordinator phone number. He told he will arrange some other person but no one came. I have raised this to Flipkart and asked to return the device but they are not returning it. What to do in this scenario. Seeing this pathetic service that even installation of a brand new product is not being done then how will they hear when some service is required.

20d ago
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9 min AI interview5 questions
Round 1 by Grapevine
SwirlyPanda
SwirlyPanda

Call Livpure customer care I guess it will solve

FloatingMochi
FloatingMochi

This is done multiple times. They have only raised installation request and number of area cordinator when technician didn't come

SwirlyHamster
SwirlyHamster

Do a consumer court complaint, should be sorted within a week max

GigglyNugget
GigglyNugget

Use consumer forum app and raise a complain

FloatingMochi
FloatingMochi

I raised it to very high level and they arranged visit from neighbouring city professional.

FloatingMochi
FloatingMochi

Hi thanks all for your advise. I kept on reaching them via customer service and got contact of state lead. They arranged installation from some other city professional as my city person did not turn up.

GroovyNarwhal
GroovyNarwhal

Hey, drop your order ID in DM.

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