Feedback on browserstack jira integration

Hi, I'm curious about the BrowserStack feature that lets you file bugs directly to JIRA after capturing them while testing specifically in Live and app Live products

For those who use BrowserStack live / app live but don't use this direct JIRA integration:

What's stopping you from using it? Configuration issues? Missing features? Workflow conflicts?

What would make you more likely to adopt this feature in your testing process?

Do you use a different method to get your BrowserStack findings into JIRA? If so, what's your current workflow?

For those who do use the direct integration:

What works well about it?

What improvements would make it more valuable for your team?

I'm interested in understanding the real-world experience with this specific feature to improve the product. Thanks for sharing your insights!