Does swiggy really give a damn about customer?
I ordered food and found insect inside the food. When i complain to swiggy customer support, the stupid executive told me to mail the issue.
One thing i don’t understand is if i have to mail the issue then what is chat feature for? Just to tail the user to email?
Does swiggy really care about customer? Would like to know someone who is swiggy employee here
What can i do to teach that executive a lesson and do max damage to restaurant(mad over donuts) which sent food with insect? Someone from swiggy may know it better so asking it here.
Swiggy is getting worst day by day.
Talking product sense with Ridhi
9 min AI interview5 questions
It works on an algo, if u raise too many issues after a point they tag u as a cheap fraud and done give u refunds. Honestly its a difficult thing to ascertain, apne desh main muftkhor bahut hai so beyond a point becomes a game of chance
That is agreed but if i provide them with pictures of insect inside the food then it should pickup right?
Also what about swiggy customer care? I feel its getting pathetic day by day. I used to hate zomato before but now i am loving zomato and hating swiggy. Only reason i order from swiggy because it has 149rs min order instead of 200rs
I even shared video of insect inside food.
On mail they will write, we were unable to substantiate the claim.
And close the ticket 🤬🤬🤬
I moved ordering grocery from Swiggy to Amazon fresh. Much better customer service
Don't order from that restaurant
+1
Their customer support via app's chat feature is going downhill.
I think something is going on in the backend, we don't know.
No Indian company gives a damn about customer. If you don't believe me open an account in zerodha and start trading.
I don't blame them , even the smallest company address a market equal to the size of an EU country. Even if they lose a1000 it won't matter
I got a fly in my order of Paradise of ecity branch. They didn't even refund.
Cook your own food.
Try to move away from Swiggy, once it goes to email, the probability of anything reasonable coming out of it is close to nil.
Tag that restaurant on LinkedIn/Twitter, put up the photos, raise a health scare, tag Swiggy too. U might just get some relief