Amazon now bug; How is this even in production?

So I ordered Nivea MEN to protect and care deodorant from Amazon now; I read the title MEN clearly and also the image had mentioned written on it.

My item got delivered in 6 mins and to my surprise the bottle was not the one which was displayed in the image; i thought it's a new package bottle and browsed google to find out it's women's version of the pack.

I thought again it was the order packing mistake but when I went to the order page it showed MEN but when I went to the customer care section it's displaying as women's( refer the image).

I mean how this is even in production; such wrong mapping code; they are for sure using LIKE % query in their code which is causing this issue.

And also got my order refunded in 5 seconds in one click? I mean seriously? Anyone can order high value item and just get it refunded.

To my surprise the amazon chat bot is trash af and the call centre is just speaking out random things!